Operation Specialist of Community and Social Media

Together, let’s embark on a journey to unlock exciting possibilities and cultivate positive employment prospects for all. With BitMart, we nurture a thriving environment!

💼Scope of Role & Key Responsibilities:

• Familiar with communities of India; Responsible for end-to-end Twitter, Telegram community setup, operation, content planning and advertising; 
• Organize, coordinate and manage minority Indian groups; 
• Analyse Twitter and community operations data and formulating tactics to ensure sound growth rate, activation rate and conversion rate of users;   
• Plan and manage Indian marketing campaigns on Social media and community expansion; 
• Plan and implement community campaigns/events that drive the community to enhance the conversion and activation rate as well as brand awareness; 
• Addressing complaints/concerns of the members, and collecting user’s feedback and making improvements proposals; 
• Handle day-to-day Twitter platform operations and activities;
• Support of growth team and business development team;
• Other duties and responsibilities when assigned. 

📑Qualification:

• Candidate must possess at least Bachelor’s Degree in any field 
• Minimum 2 years’ experience in community management and social media operation
• Crypto Futures trading knowledge 
• Strong interest and passion for crypto  
• Knowledge of Twitter, Telegram and Discord tools
• Excellent English and local language written and verbal communication skills 
• Willingness to work flexible hours, including evenings and weekends as required 
• Strong organizational skills and ability to manage multiple priorities at once 
• Ability to work well independently and as a member of a highly integrated and diverse team
• Demonstrated ability to solve problems and manage conflict