Reporting directly to Head of Financial Crime (Working closely with FinCrime, Product and Data teams).

You’ll Spend Your Time 👀 

• Monitoring and analyzing fraud patterns, transactions and information provided by 3d party vendors (fraud detection, prevention and management systems)
• Designing operational best practices of the fraud detection, prevention and management processes and frameworks
• Work closely with data in order to effectively analyze patterns and come up with solutions (fraud rules)
• Exercises judgment to diagnose, identify and solve problems within fraud rules and systems
• Be involved in ad-hoc crypto payments & investigations related projects
• Review fraud alerts & spot new activities patterns
• Run reports and collaborate with data team 

You Should Apply If ✅

• 2+ years of experience at a payments processor, cryptocurrency exchange, card acquirer or bank (risk or fraud department)
• Strong knowledge of Visa and Mastercard tools – AVS, 3DS, etc
• Strong knowledge of Visa and Mastercard Fraud and Chargeback Monitoring Programs 
• Strong knowledge of Excessive Fraud and Chargeback Merchant Compliance Program
• Experience with high risk industries and alternative payment methods (Apple Pay, Google Pay, Samsung Pay etc)
• Experience with fraud detection, prevention and risk management within the crypto space
• Experience with friendly fraud and chargeback reason codes
• Analytical, innovative, problem solving and decision making skills
• Ability to function well within a fast paced, ever changing environment
• Ability to take initiative and own projects to completion
• Proficient English (both written & verbal)
• A working knowledge of SQL would be an advantage (looker.com)
• Strong oral/written communication and presentation skills
• Strong ability to effectively communicate with internal and external stakeholders
• Different payment methods knowledge including ACH
• Strong eye for detail and investigative related experience
• Located in Poland or Croatia 

Research has shown that women are less likely than men to apply for this role if they do not have solid experience in 100% of these areas. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learnt, diversity cannot.

We promote a diverse and inclusive culture at MoonPay.

Logistics 🛠  

Unfortunately, we are unable to offer visas of any kind at this time.

Our interview process takes place on Zoom and tends to consist of the following stages:

• Recruiter call (30 minutes)
• Hiring Manager Interview (30 minutes)
• Final interviews (1.5 – 2 hours)

Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance.