• Full Time
  • Distant

Site Bitget

Responsibilities
1. Understand the blockchain industry and be familiar with all the working processes of the mining pool. Respond to customer inquiries in a timely manner via daily telephone, email and online chat tools;
2. Handle and provide feedback on user problems and issue notices in time;
3. Responsible for community interaction, improving community activity and user viscosity, and promoting community user growth and conversion. Responsible for overseas telegram operations to increase the number and activity of fans;
4. Statistics and periodic analysis of user information and user access data, establish a customer database, and manage and maintain customers by classification;
5. Assist the work of other departments.
Requirements
1. Full-time bachelor’s degree or above;
2. Good customer service experience;
3. Excellent Chinese or English language skills, strong English listening, speaking, reading and writing skills, able to communicate with overseas users;
4. Familiar with product structure and related industry knowledge;
5. Strong sense of responsibility, team spirit, good communication, coordination, and management skills.

Pour postuler à cette offre d’emploi veuillez visiter www.bitget.com.