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The Role

– Learn about the platform’s features, client engagement, relationship-building, and campaign configuration.
– Begin transitioning into a client advisory role.
– Participate in client communications and support.
– Manage campaign setups for a portfolio of client accounts with senior client advisor guidance.
– Initiate and facilitate the onboarding process and campaign setup for new clients.
– Collaborate with senior Client Advisors on client accounts.
– Provide strategic campaign setup guidance to clients.
– Act as a point of contact for client campaign-setup inquiries, support and escalations.

What we look for in you (ie. job requirements):

  • 2+ years of experience in Client Relations, Growth or Business Development in high growth consumer-facing tech firms and blockchain companies
  • You enjoy and excel at working cross-functionally to deliver results through partnerships You have shown the ability to build and manage relationships with product and business leaders, internally and externally
  • You have great strategic instincts and can exercise good judgment in ambiguous situations – You have great interpersonal communications skills and high attention to detail
  • You’ve been successful in negotiating a broad set of different types of deals
  • You’re intellectually curious and think in a structured way
  • Mandarin is a plus

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