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The Role


  • Learn about the platform’s features, campaign configuration, and setup processes.
  • Focus on campaign setup tasks for client accounts.
  • Collaborate with clients to gather campaign requirements and objectives.
  • Collaborate with Client Advisors on client setups.
  • Collaborate with Product and Engineering teams on campaign setup.
  • Ensure successful campaign launches and configurations.
  • Develop a comprehensive FAQ campaign guideline on client setups.
  • Ensure the FAQ content is accurate, easy to understand, and up to date with the latest client-campaign setups.
  • Act as a point of contact for client campaign-setup inquiries, support and escalations.

What we look for in you (ie. job requirements):

  • 1+ years of experience in Client Relations, Growth or Business Development in high growth consumer-facing tech firms and blockchain companies
  • You enjoy and excel at working cross-functionally to deliver results through partnerships You have shown the ability to build and manage relationships with product and business leaders, internally and externally
  • You have great strategic instincts and can exercise good judgment in ambiguous situations – You have great interpersonal communications skills and high attention to detail
  • You’ve been successful in negotiating a broad set of different types of deals
  • You’re intellectually curious and think in a structured way
  • Mandarin is a plus

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