Channel Partner Manager

About Emperia

Emperia is an immersive commerce platform on a mission to reimagine the ecommerce space by enabling retailers to boost their online channels through virtual stores. Operating at the intersection of web2 and web3, Emperia’s technology enables brands and retailers to build, manage and track their virtual experiences. Having just raised $10m at Series A, we are looking to build a new technology frontier of ecommerce through highly differentiated virtual experiences which extend brands’ physical retail experience into the digital world, adding a layer of interactivity and personalization. Emperia simplifies your omnichannel efforts, creating a metaverse retail store, so your loyal shoppers can find you wherever, whenever they are, in an exciting, yet familiar space that engages them, tells your story and ultimately generates sales. With clients including Bloomingdales, Dior, Harrods and many more, this is just the beginning for us. Now expanding into the US and other geographies, we’re bringing a whole new meaning to virtual reality within retail we are bringing a whole new meaning to virtual reality within retail.

Values

• Creativity – creative solutions are the key driver to product quality & company growth
• Making an impact – Prioritise activities that make the biggest impact for our customers.
• Drive – Passionate about what we do and see no obstacles in our way.
• Individual responsibility – We are a team, but take full responsibility for our own actions to drive ourselves, the team and the company forward.
• Continuous learning – Learn new skills, invent new methods and approaches, become better at what we do day by day.

About the role/opportunity

Build alone and you’ll build fast. Built together and you’ll go further. We’re looking for our first Channel Partner Success Manager to play an important role in the shaping and development of our ecosystem of distributors, agencies, consultancies, studios which will be at the core of our B2B growth.

In this role, you will have responsibility to manage and execute a channel partner strategy in order to develop a qualified funnel and establish Emperia’s long-term positioning as the category leader by building trust with various organisations and empowering them through our solution.

You must be a business-driven person, and know very well the world of agencies and consultancies.

What you’ll get up to

• Contribute to, manage and execute a scalable tiers-based Channel Partners Programme
• Recruit, educate and nurture a network of agencies and consultancies at scale
• Own the management and retention of our Channel Partners
• Develop a successful on-boarding and retention process
• Ensure Emperia is deeply embedded in the strategic channel partners’ offering and provide them with direct support on how to leverage us for more revenues
• Co-create and execute Joint Business Plans with our channel partners, to ensure net partners growth and GMV and revenue growth goals are met
• Manage revenue performance and drive relevant business packages offering
• Work in close relationship with Sales and Marketing to identify opportunities for campaigns and co-marketing but also with Product, to influence our roadmap and best serve partners and clients
• Working with tools such as Hubspot and Partnerstack

What will make you a great fit

• At least 5 years of proven experience in agencies, consultancies, particularly in Partnerships
• A proven, demonstrable, track record in driving substantial growth in channel partner relationships
• A solid knowledge of the agencies ecosystem and business models
• You understand the inner workings of a digital agency
• Business-oriented approach with educational mindset
• Organized, capable of handling multiple tactical items while never losing sight of longer term strategic goals
• Experience in a fast pace startup environment
• Lives our values: Creativity, Making an Impact, Drive, Individual Accountability, Continuous Learning

What we offer

• Fully remote work so that you have complete location flexibility (according to time zone requirements of your team)
• 2 retreats a year to a surprise location with the entire Emperia team
• 33 days of annual leave, including UK Bank Holidays
• Development opportunities and funding for learning
• Lunch & Learns about interesting topics such as Burnout Prevention, overall Wellbeing, and endless other topics

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a hyper-growth company at the heart of digital transformation for the world’s most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.